Privacy Policy

Last updated: April 2, 2026

SiraPay (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, applications, and services.

By accessing or using SiraPay, you agree to the practices described in this Privacy Policy.

1. Information We Collect

SiraPay follows a privacy-first onboarding approach. We collect only the information necessary to operate our services and comply with regulatory obligations.

Information you may provide:

  • Full name
  • Email address
  • Phone number
  • Country and postal code
  • Date of birth

⚠️ We do not require facial verification, biometric data, or government ID uploads as part of our standard onboarding process.

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Provide virtual card and payment services
  • Communicate service-related updates
  • Prevent fraud and abuse
  • Meet legal and compliance requirements
  • Improve platform performance and user experience

We do not sell or rent your personal data to third parties.

3. Privacy-First & No Forced KYC

SiraPay is designed with user privacy in mind:

  • No facial recognition or identity document upload is required
  • No intrusive verification processes
  • Information is collected only for operational and compliance purposes

Basic user details may be requested to meet regulatory, partner, or risk management requirements.

4. Data Security

We implement industry-standard security measures, including:

  • Encrypted data transmission
  • Secure storage practices
  • Restricted internal access
  • Bank-level security standards via trusted partners

Despite our efforts, no online system can be guaranteed 100% secure.

5. Third-Party Partners

SiraPay works with regulated financial institutions, card issuers, and infrastructure providers to deliver services.

These partners may process limited data strictly for service delivery and compliance. All partners are required to follow applicable data protection laws.

6. Cookies & Analytics

We may use cookies and similar technologies to:

  • Understand user behavior
  • Improve website functionality
  • Enhance performance and security

You can manage cookie preferences through your browser settings.

7. International Users

SiraPay serves users globally. Your information may be processed or stored in different jurisdictions in accordance with applicable data protection laws.

8. Data Retention

We retain personal information only as long as necessary:

  • To provide services
  • To comply with legal and regulatory requirements
  • To resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of data (subject to legal obligations)
  • Object to certain data processing activities

Requests can be made via our official support channels.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of SiraPay after updates constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or data practices, contact us via our official support channels or Telegram support.